Deciding on the right delivery tool for your organization

Posted by Cindy Farris Thu, 15 Feb 2007 17:57:00 GMT

Implementing a KM program in your association can feel overwhelming.  You can choose to outsource your KM development or do it yourself.  If you decide to do it yourself, it is best to start with simple projects and then build upon your successes.  You’ll soon learn which KM solutions your members find valuable and they will “point you in right direction” when deciding on future KM initiatives.  Here are some ideas.

Getting Started with KM

  • Develop quick reference or “how to” guides on topics important to your members

o       Examples – “How to” instructions for the most frequently used processes in the MLS. (how to upload a photo, do a custom search, etc…)

  • Put a PDF of your MLS Rules and Regulations including best practices and examples on your Web site.

Next Level

  • Online searchable MLS Rules and Regulations tool with examples, notes, and best practices
  • Structured blogs on current trends in the industry

Moving Ahead

  • Mixing several online searchable KM tools to create an online learning community


Click here for examples of Knowledge Sharing Tools

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